KG77 FAQs

Find answers to your questions about KG77 online casino

📝 Registration & Account

How do I register at KG77?

Click the "Register" button on the homepage and follow the simple steps. You'll need to provide basic information including your name, email, and mobile number.

What documents do I need for KYC verification?

You'll need a valid government-issued ID (passport, driver's license, or UMID card) and proof of address dated within 3 months (utility bill or bank statement).

Is KG77 legal in the Philippines?

Yes, KG77 operates under valid PAGCOR provisional license with annual compliance audits publicly documented on our website.

💳 Payments & Transactions

What payment methods are available?

KG77 accepts GCash, PayMaya, UnionBank, BDO, and compliant cryptocurrency options. All payments are processed through BSP-regulated institutions.

How long do withdrawals take?

Standard withdrawals are processed within 24 banking hours after security verification. Large transactions may undergo enhanced AML reviews.

Are there minimum deposit requirements?

Minimum deposit is 100 PHP. Maximum deposit is 50,000 PHP per transaction, with higher limits available for enhanced KYC verified accounts.

🎮 Games & Gaming

What types of games are available?

KG77 offers slots, live casino games, fishing games, card games, and sports betting. All games feature certified RNG technology and fair play.

How can I check game RTP?

Each game displays its certified RTP percentage in the game information panel. All RTP rates exceed 96% and are verified by iTech Labs.

Is there a KG77 mobile app?

Yes, KG77 offers a dedicated mobile app for both Android and iOS. Download from our official website or app stores.

🛡️ Responsible Gaming

What responsible gaming tools are available?

KG77 offers deposit limits, session time limits, cooling-off periods, and self-exclusion options exceeding minimum regulatory standards.

How old must I be to play?

Players must be 21 years or older as required by Philippine law. We implement multi-layer age verification including government ID checks.

Where can I get help for gambling addiction?

Contact PAGCOR Responsible Gaming: 1-800-10-GAMBLE or Natasha Goulbourn Foundation: (02) 8804-4673.

🔧 Technical Support

What if I encounter technical issues?

Contact our 24/7 support team with detailed information about the issue. Technical issues are investigated within 72 hours per regulatory requirements.

How secure is my personal information?

KG77 implements SSL 256-bit encryption and GDPR-aligned data protection protocols meeting Philippine Data Privacy Act requirements.

Can I play using VPN?

No, VPN usage is prohibited under our terms of service. Access is restricted to Philippine IP addresses per licensing requirements.